Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address provided when you contact us or request a quote.
• Service Information: Details about your property and the services you require.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on the site.
• Communications: Records of correspondence when you contact us by email, phone, or through our contact form.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide property maintenance services
• Send you quotes, invoices, and service-related communications
• Schedule and coordinate service appointments
• Improve our website, services, and customer experience
• Comply with legal obligations and resolve any disputes
• Send occasional updates about our services (you may opt out at any time)

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Note that some features may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal data, and to withdraw consent for marketing communications. Contact us below to exercise these rights.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes your acceptance.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: Ludlow2042@gmail.com
• Phone: +1 (304) 777-7871
• Business Hours: Monday – Friday, 8:00 AM – 5:00 PM